Customer Service

We appreciate your time and strive to quickly and accurately provide answers to your questions.

Online Shop Support

For information regarding online orders or our Online Shop:

Phone: 0508 234 327*

E-Mail: click here

Our Online Shop Customer Service advisors are available:

Mon to Fri 9am-7pm (NZST)

We will strive to respond to your online shop enquiries within 24 hours.

*‘Freephone’ only applies to landlines

General Consumer Enquiries

For all general consumer enquiries that are not related to our online shop:

Phone: 0508 234 327* and listen to the options.

adidas Group

For information on the adidas Group, please visit:


For employment opportunities at the adidas Group please visit: