How do I stop receiving newsletters or other marketing emails from adidas?

There is an unsubscribe link at the bottom of every adidas newsletter. To stop receiving emails, click the link, enter your email address, and click submit. It can take up to a week for your request to be processed, so you may still receive marketing emails or surveys during the week after you send your request.



What do I do if my question isn't covered here?

If you cannot find the answer to your question here, we recommend you to call our online shop customer service team (number at bottom of the page) and let the advisor know the details of your order and / or about your open question.

Our online shop customer service team are available and happy to assist you during the following times:

Monday to Friday 11:00am to 11:00pm (NZST)

Saturday to Sunday 10:00am to 7:00pm (NZST)