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If you cannot find the answer to your question here, we recommend you to call our online shop customer service team (number at bottom of the page) and let the advisor know the details of your order and / or about your open question.
Our online shop customer service team are available and happy to assist you during the following times:
Monday to Friday 11:00am to 11:00pm (NZST)
Saturday to Sunday 10:00am to 7:00pm (NZST)