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Customer Service

We appreciate your time and strive to quickly and accurately provide answers to your questions.

Online Shop Support

For information regarding online orders or our Online Shop:

Phone: 0800 234 327*

*‘Freephone’ only applies to landlines

E-Mail: click here

We will strive to respond to your online shop enquiries within 1-2 days.

Live Chat:

Click the icon on bottom right of your screen, or download the adidas app to chat now:

App Store (Click here)

Google Play (Click here)

Our Online Shop Customer Service advisors are available:

Mon to Fri 11am-7pm (NZDT)

General Consumer Enquiries

For all general consumer enquiries that are not related to our online shop:

Phone: 0800 234 327* and listen to the options.

adidas Group

For information on the adidas Group, please visit: www.adidas-group.com

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