Customer Service

Online Shop Support

For information regarding online orders or our Online Shop:


*Due to local government regulations, our customer service team are unavailable by phone. Please send us an email or use the chat icon in the bottom right. We look forward to assisting you with your query.


E-Mail: click here

We will strive to respond to your online shop enquiries within 1-2 days.


Live Chat:

Click the icon on bottom right of your screen, or download the adidas app to chat now:

App Store (Click here)

Google Play (Click here)


Our Online Shop Customer Service advisors are available:

Mon to Fri 9am-7pm (NZDT)

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